How to request a return

Because all orders are Final Sale, a return must first be reviewed and approved by our team before any item can be sent back.

Here’s how to start the process:

1. Contact us within 7 days of delivery.
   Email support@touchofmodern.com and include your order number, the item name, and the reason for your return request.
   
   

2. Include supporting photos, if applicable.
   Photos help us verify damage, defects, or discrepancies quickly and can speed up approval.
   
   

3. Wait for authorization.
   A Support Team member will review your request and confirm whether it qualifies for a return or reimbursement. If it does, you’ll receive a Return Authorization (RA) with next steps.
   
   
   

Tip: Returns sent to us without authorization may be delayed, subject to restocking fees, or declined. Always wait for your RA before shipping anything back.