Store credit refunds and payment methods

When a refund or adjustment is processed as store credit, it’s added directly to your account balance — typically within 1 business day after approval.

If you’d prefer a refund to your original payment method instead, please let our team know when your claim or return is being reviewed.

Note: Once a refund has been issued as store credit, it cannot be converted back to a card refund.

For changes involving your stored cards or billing information, see our FAQ on how to manage or update payment methods.